Vision, Mission & Promises

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Our Vision

To transform the delivery of care to create a better healthcare experience.

Our Mission

Continuously improve the value of healthcare — across the continuum and for all stakeholders — through innovation, collaboration and excellence.

Our Promises

In our ongoing efforts to consistently achieve our Mission and Vision, we are dedicated to being:

 

Patient & Population-centered

Committed to improving both the health of individual patients and a population.

 

Experience-focused

Committed to optimizing the health, experience and care delivery for patients, families, caregivers, customers, clients, clinicians and employees.

 

Outcomes-oriented

Committed to safe, highly reliable, evidence-based care and data-driven performance improvement to continuously measure, report and improve outcomes.

 

Clinician-driven

Committed to interprofessional team-based care with a well-prepared, empathetic, engaged and compassionate workforce.

 

Innovative

Committed to being a visionary, creative, adaptable and solutions-driven learning organization that meaningfully utilizes and integrates technology into delivery models.

 

Integrated

Committed to collaboration within the organization, across regions and with partners in care to seamlessly and actively share information, measurement, best practices and culture.

 

Cost-effective

Committed to bending the cost curve utilizing top of licensure care, and a consistent and unyielding focus on quality and safety to deliver value to all stakeholders.

 

Safe

Committed to a culture of safety, transparence, accountability, integrity and respect.